I booked 3 days and one night stay at Cinta Sayang Resort Sungai Petani, Kedah from 11 September to September 2010 and shall check-out on 13 September. I have not been in this resort yet since I choose to stay in hotel after married and had kids every time I went back to my home town to visit my parent.
I normally stays in either Swiss-In, Park Avenue, Northen Lodge, El-Zahraa Inn (first time there too), or Regency Hotel (Alor Setar) etc. So this time, I tought of staying in this 4 star resort. Beside, it is near to the waterpark (carnival) and I would like to bring my kids there.
The first time I step into my room, I already amazed on how worst this resort are. The TV is damn 5 years back old fashion TV. Small and nothing impressive. The the bathroom. I believe there is not much change being done since its operate. The bath-tub is kind of improper and not a very nice to see. What is worst than that? There is NO TOWEL at all. Not even a face towel. I had to request 3 times and had to wait almost an hour to get a towel. Yet the towel is like towel provided at 'Rumah Tumpangan'. And still no face or hand towel. The reason given to me was there was not enough towel and there are having laundry problem (laundry too slow). Hey man, this is not Rumah Tumpangan... this is a 4 star resort. I don't care about your problem. Go and solve it out. I'm not paying just to get frustrated and tension.
Next day, breakfast time. I've been thinking... a 4 star resort should have a variety of food and should be delicious. I've been from 1 star hotel to 5 star hotel and even 6 star at cyberjaya. I can says all of the places I've been, they have variety and also good food. It not all the food, at least 50% is tasteful. At Cinta Sayang Resort, the food is too little, not much choices (don't even have ketchup for your half-boiled egg) and even worse is the taste. It is like eating in a hospital.
Then we go for a swim in the pool. It is very disappointed that a resort in Malaysia prohibit MUSLIM people from swimming in the pool. Why? because they did not wear proper attire? Why we need to follow such rules? We are MUSLIM and this is MUSLIM's country. My wife should be allowed to swim with her 'tudong' as it is mandatory to MUSLIM women. And yet in this MUSLIM countries, that is prohibited in the resort or hotel.
We take a rest in our room. I thought, staying in a resort will ease my mind as there will be no noise or tension. I shall be relaxed and rest as I wanted to do. It only last for 1 hour. Then come some moron people making noise like hell and as they are they only group of people in the resort and staying at that area. I call the resort people and request them to told this moron people to be quite as they are not alone here. Guess what, they can do anything. And to make thing worsen, they said that the moron people is celebrating wedding. What the f**k? It does not give them a ticket to make such noises and it does not give them opportunity to disturb other people privacy. I'm paying too and not staying there for free.
After 1 hours of tension at feel that this will not get better, I've decided to check-out after staying one terrible night at Cinta Sayang Resort, Sungai Petani. What I heard from local people especially whom when there to play golf was that, if you are foreigner, especially Japanese or Korean, you will be treated with flying colors. But if you are local, they will assist you like shit.
From that day onwards, I've decided, I will not recommend this worst 4-star resort to anyone and will give bad impression if anyone asking about this resort.
I normally stays in either Swiss-In, Park Avenue, Northen Lodge, El-Zahraa Inn (first time there too), or Regency Hotel (Alor Setar) etc. So this time, I tought of staying in this 4 star resort. Beside, it is near to the waterpark (carnival) and I would like to bring my kids there.
The first time I step into my room, I already amazed on how worst this resort are. The TV is damn 5 years back old fashion TV. Small and nothing impressive. The the bathroom. I believe there is not much change being done since its operate. The bath-tub is kind of improper and not a very nice to see. What is worst than that? There is NO TOWEL at all. Not even a face towel. I had to request 3 times and had to wait almost an hour to get a towel. Yet the towel is like towel provided at 'Rumah Tumpangan'. And still no face or hand towel. The reason given to me was there was not enough towel and there are having laundry problem (laundry too slow). Hey man, this is not Rumah Tumpangan... this is a 4 star resort. I don't care about your problem. Go and solve it out. I'm not paying just to get frustrated and tension.
Next day, breakfast time. I've been thinking... a 4 star resort should have a variety of food and should be delicious. I've been from 1 star hotel to 5 star hotel and even 6 star at cyberjaya. I can says all of the places I've been, they have variety and also good food. It not all the food, at least 50% is tasteful. At Cinta Sayang Resort, the food is too little, not much choices (don't even have ketchup for your half-boiled egg) and even worse is the taste. It is like eating in a hospital.
Then we go for a swim in the pool. It is very disappointed that a resort in Malaysia prohibit MUSLIM people from swimming in the pool. Why? because they did not wear proper attire? Why we need to follow such rules? We are MUSLIM and this is MUSLIM's country. My wife should be allowed to swim with her 'tudong' as it is mandatory to MUSLIM women. And yet in this MUSLIM countries, that is prohibited in the resort or hotel.
We take a rest in our room. I thought, staying in a resort will ease my mind as there will be no noise or tension. I shall be relaxed and rest as I wanted to do. It only last for 1 hour. Then come some moron people making noise like hell and as they are they only group of people in the resort and staying at that area. I call the resort people and request them to told this moron people to be quite as they are not alone here. Guess what, they can do anything. And to make thing worsen, they said that the moron people is celebrating wedding. What the f**k? It does not give them a ticket to make such noises and it does not give them opportunity to disturb other people privacy. I'm paying too and not staying there for free.
After 1 hours of tension at feel that this will not get better, I've decided to check-out after staying one terrible night at Cinta Sayang Resort, Sungai Petani. What I heard from local people especially whom when there to play golf was that, if you are foreigner, especially Japanese or Korean, you will be treated with flying colors. But if you are local, they will assist you like shit.
From that day onwards, I've decided, I will not recommend this worst 4-star resort to anyone and will give bad impression if anyone asking about this resort.
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